Frequently Asked Questions
The most common questions about SkyTab POS and SOLO card machines in the UK.
Why is SkyTab not better known in the UK?
SkyTab entered the UK in 2025 to continue the growth that's captured 30% of the US market. Although the UK has some of the most stringent financial regulations in the world, SkyTab have progressively introduced feature upon feature since arriving here - and they're just getting started, with game-changing capabilities being migrated over from their US operation just as quickly as the UK regulators will allow. Now is the perfect time to be joining the SkyTab Revolution!
What types of business is SkyTab for?
Our user-base includes many household names such as Caesars Palace, Hilton Hotels and Glastonbury Festival but in 2025 its actually been SME's, Independents & Sole Traders that have shown the greatest appetite for SkyTab's revolutionary pricing, resulting in the majority of our UK users paying no rental or ANY other monthly charges.
So the simple truth is, we value every type & size of business and offer the same high levels of support & transparency to each - no matter how large or small.
So the simple truth is, we value every type & size of business and offer the same high levels of support & transparency to each - no matter how large or small.
Why do "most users pay no rental or any other monthly charges"?
Every one of our merchants receive their first card machine completely free of rental or any other monthly charges.
It's not a short-term gimmick or marketing ploy to trick hard working merchants - it's a symbol of our commitment to revolutionise the UK card payments industry.
So the question should be, why is your existing provider not as committed?
It's not a short-term gimmick or marketing ploy to trick hard working merchants - it's a symbol of our commitment to revolutionise the UK card payments industry.
So the question should be, why is your existing provider not as committed?
So what else sets SkyTab apart from other providers?
Whilst other providers deliberately obscure their charges with needlessly complex fee structures, SkyTab offers 'Transparent Simplicity'
With one, simple, Pay-As-You-Go rate that covers all card types, our merchants know they're always up-to-date with their charges - so no need to dread a monthly bill landing that wasn't budgeted for.
With one, simple, Pay-As-You-Go rate that covers all card types, our merchants know they're always up-to-date with their charges - so no need to dread a monthly bill landing that wasn't budgeted for.
What will my rate be with SkyTab?
Its a universal truth that even for the simplest of commodities, suppliers vary their pricing depending on the trading relationship - with businesses placing larger & more frequent orders receiving the most competitive rates. This general principle applies in the case of card payment processing, but with the significant added complexity of infinitely varying risk factors that each business poses to the Merchant Banks that underpin the entire system.
This results in the rate that individual merchants are offered varying - depending not only on the volume, but also the individual value of transactions, the ratio of each card type being processed, the ratio of remote payments, the level of credit and fraud risk posed etc. This is what prevents us offering a simple 'one-size-fits-all' rate.
What we can state up-front is that once your transacting history is verified and your rate agreed upon, it will then become THE rate used throughout the Agreement you're asked to sign, and will be THE rate applied throughout the lifetime of your contract.
This results in the rate that individual merchants are offered varying - depending not only on the volume, but also the individual value of transactions, the ratio of each card type being processed, the ratio of remote payments, the level of credit and fraud risk posed etc. This is what prevents us offering a simple 'one-size-fits-all' rate.
What we can state up-front is that once your transacting history is verified and your rate agreed upon, it will then become THE rate used throughout the Agreement you're asked to sign, and will be THE rate applied throughout the lifetime of your contract.
What's the difference between 'SkyTab SOLO' & 'SkyTab POS'?
SkyTab SOLO is our 'standalone' card machine that's designed to be used where integration with a fully fledged POS system isn't required - although SOLO does offer a stripped down 'mini POS' of its own. See the SOLO page for more details.
SkyTab POS is our Point of Sale system with integrated payment processing - customisable with additional components to allow each installation to be optimised for its precise use-case. Further details can be found on the POS page.
An experienced Consultant will be allocated to your enquiry to assist you in choosing the best solution for your needs, and will remain as your guide & point of contact throughout your entire SkyTab journey.
Still have questions?
If you couldn't find the answer you were looking for, please contact us. An expert member of our team will provide a definitive answer to each of your questions.